Do you need straight forward simple to use support. Do you need support which does not take your desktop/laptop/server away from your business. Our remote support packages could be for you.
With our remote services we will connect to your laptop/desktop/server (once you give us permission) and fix your problem. However, if your desktop/laptop/server has a hardware issue or you need hardware installing which requires an on-site visit then we have packages which includes built in time for visits to your place of work.
We offer support for from the basic entry level through to the top level support which covers you for your entire network.
As well as support your IT needs over the telephone, via remote control and onsite we offer true value added services such as remote monitoring facilities (we are aware of problems with your server before you are, and are able to login in react before it becomes a problem!), all on a guaranteed SLA response times.
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We will:
- Periodically test the performance of your server, PC's and Network.
- Complete offsite backups.
- Regularly install all required updates.
- Monitor the speed of your broadband.
- Provide a dedicated support number just for your company
- Give managers ability to view and manage all tickets which affect your business
- Provide free of charge internal messaging for your business
For a quote please call us on 01785 878217 option 1 for more information
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From as
little as
50p
(per user, per day,
excl VAT)
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| Download brochure
here |
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