Conflicts are situations where a message, event or another item is
changed separately both on the server and in Outlook Connector in the interval between synchronizations
(synchronization is started in defined periods). In such cases, the
server is not capable of recognizing which change is the wanted (later)
one.
If a conflict occurs during the synchronization, the item saved on
the server beats the other one. The winning item is saved in the
corresponding folder. The beaten item is saved in a special folder
called Conflicts. This folder is available
only in MS Outlook. This implies
that it is not available in Kerio WebMail
or another email client.
Both items can be easily compared to select the correct one. If the
server have primarily selected the wrong version (the older one), it is
possible to move it from the Conflicts
folder to the correct directory manually and simply remove the other
version.
Each conflict is announced by a special message sent to MS Outlook. Its subject is Message in conflict!. Conflict information
includes name of the message, event, contact or another item in conflict
and its location in mailbox (folder). Local version of the item is
moved to the Conflicts folder. If this
version is up-to-date, exchange it with the version in the particular
folder.