Free / Busy not working on Vista or Win 7

Darren McCarthy — Sat, 09 Jan 2010 04:59:55 GMT

Current revision posted to CareFree Mail Service FAQ by Darren McCarthy on 09/01/2010 04:59:55

Free / Busy not working on Vista or Win 7

Filed under: Outlook

Problem
Free / Busy data does not show correctly when using Windows Vista or Windows 7 and Microsoft Outlook.

Reason
These versions of Windows do not automatically install the server certificate as a Trusted Root Certificate.

Solution
Download the certificate from your server, you can get this using the following address;
https://mail.carefreemail.co.uk/server.cer

Open the file you downloaded, this will open the Certificate installation wizard.

Follow the installation steps, until you get the choice of 'Automatically place certificate' or 'Place all certificates in folder'.

Choose to place certificates in folder, select the browse button.

In the list that appears select 'Trust Root Certificate Authority'

Complete the wizard.

You will now have installed the certificate from your server to the correct location in Windows for the Free / Busy service to work correctly in Outlook.

Free / Busy not working on Vista or Win 7

Darren McCarthy — Sat, 09 Jan 2010 04:59:55 GMT

Revision 1 posted to CareFree Mail Service FAQ by Darren McCarthy on 09/01/2010 04:59:55

Open the file you downloaded, this will open the Certificate installation wizard.

Follow the installation steps, until you get the choice of 'Automatically place certificate' or 'Place all certificates in folder'.

Choose to place certificates in folder, select the browse button.

In the list that appears select 'Trust Root Certificate Authority'

Complete the wizard.

You will now have installed the certificate from your server to the correct location in Windows for the Free / Busy service to work correctly in Outlook.